Norwich  01603 766078  |  Aylsham  01263 735284 |  Lowestoft  01502 531100 |  London  020 374 01857

Tax and HMRC

Last updated 25 March 2020

A dedicated helpline has been set up to help businesses and self-employed individuals in financial distress and with outstanding tax liabilities to receive support with their tax affairs. Through this, businesses may be able to agree a bespoke Time to Pay arrangement.

If you are concerned about being able to pay your tax due to COVID-19, call HMRC’s dedicated helpline on 0800 0159 559. For calls to HMRC you will need to hand your UTR for corporation tax calls, VAT number for VAT calls and PAYE reference for PAYE.

Liabilities due from 20th March to 30th June are postponed. VAT refunds and reclaims will continue to be processed in the normal way. Taxpayers will be given until the end of 20/21 to settle liabilities in a deferral period. If you would still like to make your VAT payment on time and do not have references etc please reach out to the team.

If your VAT is collected via Direct Debit and you want to take advantage of the deferment, please ensure you cancel your DD.


Residency questions and how returning to the UK will affect your residency status. The guidance from HMRC is as follows:

The UK is currently experiencing the effects of the coronavirus (COVID-19) pandemic. Events resulting from the impact of the virus are changing rapidly and this guidance may change at short notice as situations change.

The coronavirus (COVID-19) pandemic may impact your ability to move freely to and from the UK or, require you to remain unexpectedly in the UK.


Whether days spent in the UK can be disregarded due to exceptional circumstances will always depend on the facts and circumstances of each individual case.


However, if you:

· are quarantined or advised by a health professional or public health guidance to self-isolate in the UK as a result of the virus

· find yourself advised by official Government advice not to travel from the UK as a result of the virus

· are unable to leave the UK as a result of the closure of international borders, or

· are asked by your employer to return to the UK temporarily as a result of the virus the circumstances are considered as exceptional.

Under the normal rules, returning for the serious illness of a close family member is also covered.


In the event that you are forced to return to the UK, then an extension of up to 60 days is allowed under the exceptional day’s rules.

Call us today for more information

Norwich 01603 766078 | London 020 374 01857